CloudBlue Portal - Failed Orders - POR

Incident Report for Cloud on Demand

Resolved

This incident has been resolved.

Posted Feb 04, 2026 - 09:08 SAST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 02, 2026 - 09:37 SAST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 02, 2026 - 09:17 SAST

Investigating

Dear Partner,

We would like to let you know that we are aware of an issue that is currently affecting all orders placed on our CloudBlue platform. This has been identified and the back end team is currently working on resolving this.

Please accept our apologies for this huge inconvenience, we will be updating this page once this has been resolved.

Thank you for your understanding and patience with us.

Best Regards,
Cloud on Demand Technical Team.

Posted Feb 02, 2026 - 08:42 SAST

This incident affected: Cloud Blue Portal - Tarsus Cloud Automation Platform (Cloud Blue/Odin).